Improve your Indian communications
We can help you with Voice and Accent, Empathy and Cultural skills training of Indian, Pakistani and Sri Lankan call centre advisors, team leaders and managers. We also offer cultural orientation briefings for Indian managers working in the UK and for UK managers working in India.
Why is cross-cultural and international communications training necessary?
Today's managers live in a multi-national, multi-ethnic world. The manager of tomorrow needs to be internationally aware and culturally sensitive. That is our mission.
Most management teams contain people of different nationalities, who think and were trained differently from their colleagues. As firms globalise, UK managers increasingly have to manage local people whose attitudes and working practices they are unfamiliar with.
Many have to relocate to new industrial and business centres such as Shanghai or Bangalore or in Central and Eastern Europe.
In the UK they work in an environment increasingly affected by the European Union and its principal members, or by UK citizens from a variety of ethnic backgrounds.
Contact +44 (0)8456 034 054 or email us for course schedules and prices.
